Your organization is different. Thatâs why we developed Kylie to understand the nuances of your customer care team, language, conversation tone, and more.
âWith Kylie, we're able to decrease response time, reduce the amount of overtime put in by our agents, and ultimately deflecting a large number of our tier 1 tickets. If Kylie was taken away, we would take a huge blow to our business operations.â
VP of Customer Satisfaction
Kylie equips your agents with accurate responses inline with their current workflow
Kylie helps train new agents & decrease ramp up time with suggested responses.
Confident in Kylieâs ability to answer questions? Then let her hold conversations with customers.
Kylie is at your control. Measure her impact on your organization using her management dashboard.